Why must we hug our haters? Because, paying attention to negative feedback will tell you a great deal about your business and improving its operations, more than positive feedback can.
Your sales pitch is ready. You know all the answers to any possible question. You've even found the decision-maker, who holds all deciding power. What now? How do you speak to them? How do you know t
Many small businesses don't know their own competitive advantage, until they hear it right from their happy customer's mouth. Seeking feedback from customers is an effective way to grow your business
How do you ensure you remain in the top echelon instead of the bottom? You refine key selling skills. Effective sales people have the selling skills needed to sell faster and better. These all-import
Before consulting a salesperson on a purchase, customers research long and hard, giving them the power. Why cant this be an advantage for salespeople? When a person is ready to make a deal, salespeop
The Art of Sales conference came to Toronto on December 7, 2016 featuring seven incredible thought leaders. Here are the key takeaways from Charles Duhigg's talk.
The Art of Sales came to Toronto on December 7, 2016. This summarizes the presentations of the day featuring Jeffrey Gitomer, Tiffani Bova, Ron Tite, Cathy Salit, Charles Duhigg, and Jay Baer.
Every salesperson is looking for the fastest way to "close" a sale. Jeffrey Gitomer offers two words that are the most powerful words to affirm the prospect’s intention to buy. They also allow
Ask any sales leader how selling has changed in the past decade, and you’ll hear a lot of answers but only one recurring theme: It’s a lot harder...
2015 marked a huge milestone: according to StatsCan, for the first time in Canada’s history, the number of persons aged 65 years and older exceeded the...
Sales is an art. There’s no question about it. I think the first thing for someone to learn his craft must know is: what is the essence of...
The debate as to whether cold calling is a viable means of engaging with potential buyers and prospects has been raging since the phone was created, probably before that. If you have been...
So to build a strong relationship you have to get into something that I call “friend category.” From what I believe and what I’ve experienced and what...
We all want to be sold to by somebody who seems “real” to us. Maybe this is in response to a history of feeling generally disenchanted with our leaders—some...
We all evolve. Change is an absolute. Life is about mental, physical and spiritual growth. The more introspection, the faster there is growth. Sometimes we...
