So there’s a lot of research about how you create the environment for innovation and create the creativity. There’s many different ways. Some people...

It’s the main thing a leader is supposed to do—engaging people—and yet the truth is very few of the smart, driven managers we talk with every year come naturally to it...

In the Industrial Age, the 1950, 1960s, the peak of it, the goal was to be a big business. An industrialist, someone who did a reliable thing for average people...

2015 marked a huge milestone: according to StatsCan, for the first time in Canada’s history, the number of persons aged 65 years and older exceeded the...

Sales is an art. There’s no question about it. I think the first thing for someone to learn his craft must know is: what is the essence of...

The debate as to whether cold calling is a viable means of engaging with potential buyers and prospects has been raging since the phone was created, probably before that.  If you have been...

There are so many ways in which people are different, and we’re constantly saying to each other “I’m right, you’re wrong, you’ve got to...

Understanding how your organization’s salesfocused staff can visually communicate trust to their customers and prospects—with the best body language...

To be a great leader, I think, takes dedication and it takes discipline. It’s like anything, I think there are people that have natural abilities and I think leaders are...

The Art of Leadership came to Vancouver on September 16, 2016. This document summarizes the presentations of the day featuring Tom Peters, Sir Ken Robinson, Neil Pasricha, Tammy Heermann, Michael Bun

On September 16, 2016 The Art of Leadership came to Vancouver featuring six bestselling authors and internationally renowned thought leaders. Here are the major lessons from each speaker.

So to build a strong relationship you have to get into something that I call “friend category.” From what I believe and what I’ve experienced and what...

The Art of Leadership came to Vancouver on September 16th featuring six renowned thought leaders. See the social media highlights here:

We all want to be sold to by somebody who seems “real” to us. Maybe this is in response to a history of feeling generally disenchanted with our leaders—some...

The real key is initially to become competent. No one’s going to respect an incompetent leader. The area’s that are within your purview that you have...