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No One is a Born Salesperson

Jeffrey Gitomer

Jeffrey Gitomer explains how you aren't born a salesperson, you have to work at it. Here he offers 3 tips to succeed in sales.

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Retaining Your Customers

W. Brett Wilson

A lot of people under estimate the value of “Customer Retention”, as I call it. As so that really comes down to making sure that your brand is always in their mind...

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Are you Passionate and Confident Enough to Deliver?

Debbie Travis

I think the best lesson is, work hard. There are no short cuts. It is hard, hard work. But it’s a lot easier if you’re doing something you really love...

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Why Leaders are so Crucial

Gretchen Rubin

Leadership is crucial because it’s so easy to burn up time, energy, money and people’s attention in ways that aren’t productive. You need a leader who’s going to...

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How Power Posing Can Change Your Life

Amy Cuddy

I was at a conference and a middle age man walked up to me and said, and he was crying, he said I want to thank you for giving me my father back. I asked him to tell...

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How to Gain Trust

Dr. Robert Cialdini

In the first three minutes of a call to optimize trust… turns out there’s a strategy that creates instant influence through instant trustworthiness. It is to...

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Why You Should Attend The Art of Leadership

Amy Cuddy

It’s important for people to attend events like this because they see that others are also looking for this kind of inspiration and knowledge. We feel alone often I think in our quest to...

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How to go from Being Tactical to Being Strategic

Tammy Heermann

Early in my career when I was doing my first 360, one of the results that really struck me was that I was perceived as more tactical than strategic. And that wasn’t...

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The Six Principles of Persuasion

Dr. Robert Cialdini

So for me the psychology of persuasion is using one or another of these six principles. They are, for example, reciprocation – where we give something to...

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Should Your CIO/CMO be in Charge?

Martin Lindstrom

I actually think that the Chief Information Officer, in principle should or could be in charge but I don’t think it’s going to happen because they do sit in isolation. In fact, what...

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Why Sales is a Very Human Endeavor

Daniel H. Pink

What I think is so fascinating about sales is that it’s something that – ultimatel when it's done well, when it’s done right – is something that is fundamentally human...

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When to Let Go

Amy Cuddy

I have no magic answer to how I got through the head injury. And I don’t think you ever really completely do, because that kind of injury, which is called a diffuse axonal injury, injures...

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