Volume 12

It’s the main thing a leader is supposed to do—engaging people—and yet the truth is very few of the smart, driven managers we talk with every year come naturally to it...

When we look back to the 20th Century, the human resources (HR) function was simpler, with fewer regulations, less complexity, and a reciprocal sense of loyalty between ...

At ATB we believe that people have a right to great leadership and leaders have a responsibility to be GREAT... not perfect. What does it mean to be a great leader at ATB? There is...

If I asked you to dream up a way to change women's outcomes in their financial negotiations -- to help them ask for more and get more -- what would you suggest?

You might wake up every morning sure that you will spend your day listening better, being more patient or watching less television...

The only way to wring more value out of your content is to understand the intricate connection between your content and your strategy. Now, don’t hit the back button just yet...

Born between 1980 and 1995, female millennials make up a significant proportion of the current and future talent pool. Attracting the best of these millennial workers is critical to ...

Who do you think comes first – happy employees, happy customers or happy shareholders? My answer may surprise you coming from a bank CEO, in an industry that has arguably not changed…

How does your company acquire customers? Sales, marketing, and business development teams are provided with the internal resources needed to succeed. Companies use...

These days, we’re told that the path from education to dream job isn’t a straight line, and mine has been no different. But, rather than...

In early June, Clyde Campbell, former CEO and managing director of Fiat Chrysler Australia, was accused of misappropriating more than $23 million US in company funds...

Whether it is to deliver a plan, win over your peers or motivate the team - how your ideas get heard, understood and trusted is essential if you are to stand out...

As Group Head and General Counsel of TD Bank Group, I'm keenly interested in how women from the legal profession are perceived as leaders.  I recently had the opportunity to speak about...

Of the 21 strategies that I identify, that we can use to make or break our habits, the Strategy of Reward was one of the most difficult for me to understand...  

When I had the opportunity to visit Google’s headquarters to give a talk last summer, I found out first hand that the rumors are true: there’s a lot of food and it is delicious...

I have a love affair with bookstores: the search, the smell, the tactile sensation of turning pages. I’m convinced I’m not alone. There are lots of customers who...

We often think of leaders as powerful individuals who influence the industry and people directly linked to their business. But true leaders have a greater responsibility...