Have you ever wondered why 20% to 60% of your customers leave you? Often within the first 100 days? Joey Coleman is a world-renown customer...
The well-known adage, “it’s not what you say, but how you say it,” doesn’t just apply to interpersonal relationships. As communications...
Concentrate On the Essential That's the overriding message proclaimed by Greg McKeown, author of a thought-provoking book entitled Essentialism...
Companies are increasingly experimenting with the use of philanthropy to enhance consumer loyalty, brand awareness, and sales. But even highly...
A catastrophic plague has infected almost every business around the world - and yet most business owners and CEOs aren't even aware that their...
Ask any company today what their number one priority is and chances are the overwhelming majority would respond with, “Our customers, of...
One week after starting my speaking business a dozen years ago, I met with the owner of a speaker’s bureau in London to discuss representation...
Porter Gale, former Vice President of Virgin America started the morning off speaking to her bestselling book: Your Network is Your Net Worth: Unlocking...
Visual thinking is the future of business problem solving. Using our innate ability to see – both with our eyes and our mind’s eye – gives us entirely new...
What keeps CEOs up at night? According to a recent Conference Board survey, one of the top challenges facing organizations today is innovation...
Not everyone works in sales, but we’re pretty much all salespeople. That’s the message of Daniel H. Pink’s latest book, To Sell Is Human. We spoke to the...
The amount of time management spends measuring sales activity and salespeople (or dumber, the ROI of some investment they made in CRM), is...
