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How Fast Companies Have to Be In Social Media
Jay BaerWhat is the current problem with Social media and businesses? Complaints are NEVER answered. If you want to retain customers with great customer service & experience, you cannot just be fast, you have to be everywhere.
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What the Brand Is... And What It Has Become
Mitch JoelFor many brands, the struggle lies in developing mobile experiences that are equal to their website. What should they do? Sit out mobile and wait for Virtual Reality? When developing businesses to leverage a mobile experience, today's leaders often forget that understanding the consumer of today is another world entirely.
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Generate Serendipity
Brian WongSerendipity works in two ways: you either hope it happens, or make it happen. When opportunities present themselves, it is up to us to make the most of it, and create even more opportunities for ourselves.
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